FAQs

Q?

What is the best way to get a free quoatation?

A.

The easiest way to get in touch with us is to use the contacts form which will allow us to capture your details and call you back at a convenient time.

Q?

What type of customers and sectors do you service?

A.

We service customers of all sizes from all sectors. We have customers in education, defense, manufacturing, small and medium size businesses  and local government.

Whether we are working with one of our skilled partners or being referred by vendors themselves you will be surprised at the breadth of our experience and we can certainly help you achieve your goals.

Q?

What kind of vendor qualifications do your consultants carry?

A.

Our consultants carry qualifications from the following vendors:-

  • VMware
  • Microsoft
  • Snow Software

Within our partner network:-

  • Citrix
  • Cisco

Q?

What kind of insurance does your company carry?

A.

Although we have never had to use our insurance, it is important to ensure our work is protected should anything unforeseen happen.

During normal trading Esebenza carries £1 million worth of private and public liability insurance.

If your project or requirements dictate more insurance is required we can easily adjust our coverage.

Q?

Your services list software development. How does the licensing work?

A.

Any software development work we do is performed on behalf of a client who has provided us with a concept or detailed specification.

Whether it is website design, custom .Net management plugins or ForeFront Identity Manager extensions we quote for our development time and do not offer or charge around a licensing model.

Q?

Do you need to come onto our site to assist us?

A.

No. In fact we prefer to work remotely if possible. We are also glad to help facilitate and setup the remote working environment.

This offers us the flexibility of working hours that fit around the working day. Especially when the project involves upgrade, refresh or migration components.

We are more than happy to attend onsite if required but based on the distance to the customer site we may be forced to factor in travel and accommodation into our quotes.